Tell us where you are going. We will handle the rest.
Every good move starts with a simple conversation. Share a few basic details in the form, give us a call or send a WhatsApp message, and a real person from our team will get back to you. We ask a few easy questions, understand what you are moving, and then send you a clear written price.
The quote is free and there is no pressure to book. If you are only starting to plan, that is fine too. Many people talk to us weeks before they have even found the new house.
Pick whatever is easiest for you
Some people like to talk, some like to type, and some like to send a quick video of their home. Every option below reaches the same team, so whichever one you choose, you will not have to tell your story twice.
Call us
+91 93261 78863The quickest way to get answers. Call when you want to talk through your move, ask how pricing works or fix a survey time. If we miss your call in a busy moment, we call you back.
Easy if you are at work or simply prefer typing. Send photos or a short walk-through video of each room, including the loft and balcony. It often helps us give you a rough idea of cost faster.
Best for office moves, company relocations and long item lists. Attach floor plans, inventory sheets or your company's relocation policy, and we reply in writing so everything stays on record.
Office address
35, Dr Babasaheb Ambedkar Road, opp. Post Office, Dadar East, Mumbai, Maharashtra 400014 Open in Google MapsYou are welcome to visit and meet us in person. Please call before you come, so the right person is free to sit with you and go through your move properly.
Working hours
Monday to Sunday, 8 am – 9 pmMessages that arrive after hours are read first thing on the next working day. Once your move is booked, your move manager stays reachable on moving day, whatever the time.
From your first message to a clear price
Nobody likes sending a form and then waiting in silence, wondering if anyone saw it. So here is exactly what happens after you reach out. You will know who is calling, why they are calling, and what you will have in your hand at the end of it.
You are never asked to pay anything before you have seen the full price in writing and agreed to it. And if you decide to go with someone else, that is completely fine. We would rather you choose us because you are sure.
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We call you back
Within 30 minutes during working hours, someone from our team calls to understand your move: the size of your home, your dates, and anything you are worried about.
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We see what is moving
We agree on a short home visit or a video call. We look at furniture, appliances, stairs, lifts and parking, so nothing is missed and the price holds.
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You get a written quote
Every charge is listed in plain words: packing, loading, transport, unloading and any extras like vehicle transport or storage. What you see is what you pay.
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You decide, in your own time
Take a day, compare, ask more questions. If you book, you get your own move manager. If not, we will not keep calling you.
A few details that help us price your move right
You do not need to have everything sorted before you contact us. But the more we know at the start, the closer our first number will be to the final one. Here is what helps the most. If you are not sure about something, just say so and we will work it out together on the call.
Both addresses, with a landmark
The area name and a nearby landmark are enough to begin. They tell us the distance, the likely route and how easily a truck can reach your gate.
Your floor and the lift
A 2 BHK on the third floor without a lift needs more hands and more time than the same flat with a service lift. Tell us about both ends of the move.
Your rough dates
An exact date is best. If you can shift by a few days, say so. Mid-month weekdays are often easier to plan than the month-end rush.
The big items
Fridge, washing machine, sofa, beds, wardrobes, a steel almirah, the dining table. A rough list of large things matters far more than counting every box.
Anything delicate or special
A glass tabletop, a large mirror, your puja mandir, paintings, a piano or gym equipment may need a crate or extra hands. Mention them early so we come prepared.
A bike, a car or storage
If a scooter, motorcycle or car is coming along, or some things need to wait in storage for a while, tell us now so it is all planned together.
Your society's rules
Many buildings allow moving only at set hours, ask for an NOC, or need the lift booked in advance. If you already know the rules, share them with us.
Photos or a short video
A quick video of each room on WhatsApp, including the loft, balcony and under the beds, is often the fastest way to a price you can trust.
No surprises on moving day. Only the price we agreed.
How to reach us when the truck is on the road
Once your move is booked, you get a move manager who knows every detail of your job. On moving day, they are your first call for everything: timings, a change of plan, or a simple question about where your goods are right now.
Phones can be busy, and highways sometimes have no network, so we also give you a backup number. You will never be left without someone to talk to, even late in the evening when the truck is still on its way.
Your move manager first
Their name and number are on your booking confirmation. Call or WhatsApp them for updates, timings or any change.
Backup helpline
Cannot reach your move manager? Call +91 93261 78863 and share your booking number. The team on duty can see your move details.
In an emergency
A breakdown, an accident or a flooded road in the monsoon: if anything affects your goods, we call you first and tell you the plan. If you hear of a problem, call the helpline straight away.
Share a second contact
Give us the number of a family member or friend, in case your phone is switched off or out of charge on the day.
Before delivery
We call ahead to confirm when you will be at the new home, so nobody waits outside a locked door and the society guard knows we are coming.
Moving an office or a transferred employee?
Company moves need a slightly different conversation. An office move has to fit around working days, computers and building rules. An employee move has to fit the company's policy and budget while still feeling personal for the family. Email packersuper5@gmail.com or call us and say it is a business enquiry, so the right person picks it up.
HR teams that move people often usually want one contact person, a standard quote format and simple billing. We are happy to set that up, and your move manager can keep both HR and the employee updated.
Shops, clinics and showrooms
Small businesses need to open again fast. We plan the move after closing time and pack stock and equipment by section, so it can be set up quickly at the new place.
Helpful to send us
A floor plan, an asset or furniture list, your preferred dates, and the name of the building or facility contact at both ends. Rough versions are fine to start with.
How we look after your details
When you contact us, you share your name, phone number, addresses and sometimes photos of the inside of your home. We know that is personal. We use it only to plan, quote and carry out your move, and to stay in touch with you about it.
Here is how we handle it, in simple words.
Only the people who need it
Your details go to your move manager, the survey team and the crew on the day. Nobody else.
We do not sell it
We do not sell or rent your number or email, and we do not add you to marketing lists without asking first.
Photos stay private
Photos and videos of your home are used only to understand your move. They are never posted or shared.
You can ask us to remove it
If you decide not to move with us, write to packersuper5@gmail.com and we will delete your enquiry details.
We never ask for an OTP or PIN
If someone claiming to be from Lifter Shifter asks for your card PIN or OTP, it is not us. Please do not share it, and tell us.
If something is not right, tell us. We will fix it.
Even with careful planning, things can sometimes go wrong. A box goes to the wrong room, a crew arrives late, or a chair gets a scratch. We would much rather hear about it than have you stay quietly unhappy. Telling us lets us put it right for you, and helps us do better for the next family.
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Tell your move manager first
Most problems are solved fastest by the person who knows your move. Call or WhatsApp them with what happened, and send photos if something is damaged.
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Or write to us directly
Not satisfied, or would rather go above your move manager? Email packersuper5@gmail.com with your booking number and a short note. A senior person reads it.
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We reply within 24 hours
We confirm that we have your complaint, tell you who is handling it, and agree on next steps with you. You will not be left waiting without an update.
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We aim to close it within 7 working days
Simple issues are often fixed sooner. Damage claims follow your booking or insurance terms and should be raised within 48 hours. We help you with the paperwork.
Happy with your move?
We would love to hear that too. Tell us what went well and who on the team made a difference. Every kind word is passed on to the crew who did the lifting.
Something damaged?
Note it on the delivery list before signing and take clear photos. Our insurance page explains the claim steps in simple words.
Before you get in touch
A few things people often ask before they contact us. You will find many more answers, sorted by topic, on our FAQ page.
Read all questionsCan I get a price on the phone right away?
We can give you a rough range on the first call. For a firm written price, we need a short survey, either a visit or a video call, so the number we give you is one we can stand by.
Is the survey really free?
Yes. The survey and the quote cost you nothing, and you are under no obligation to book after it.
I am already in another city. Can I still book?
Yes. Choose a video survey, or ask a family member or neighbour at the old home to show us around. Many people manage the whole move while they are away.
I need to move in a few days. Is that too late?
Call us rather than filling the form, so we can check team and truck availability straight away. Short-notice moves are often possible, especially in the middle of the month.
What if I send the form and then change my mind?
No problem at all. Just tell us when we call. Sending your details does not commit you to anything.
Do you reply on Sundays and holidays?
Our office hours are 8 am to 9 pm, all 7 days. Messages sent outside them are answered on the next working day. Booked moves on a Sunday or holiday are fully supported by your move manager.
My company is paying for the move. Who should contact you?
Either you or your HR team can reach out. We will confirm the policy limits with HR and plan the move details with you.
Moving is a big step. You do not have to do it alone.
Ready to book, or just starting to think about it? Either way, we are happy to talk. Ask as many questions as you like. A good move starts with a calm conversation.